Help center

Everything you need to list faster.

Straight answers about how RelistNow works, what each marketplace actually supports today, and how to get clean listings out the door fast.

How RelistNow works

RelistNow is a listing creation tool. You bring the photos; we handle the work of turning them into accurate, ready-to-post listings.

Under the hood we do four things: identify the item from the photos, pull real eBay market data for pricing and category, resolve the required item specifics, and generate platform-native copy for eBay, Poshmark, Depop, Mercari, and Facebook.

eBay gets a one-click direct post with category, item specifics, shipping, and your saved policies. Other marketplaces get clean, ready-to-paste copy that you move into the destination app or browser.

A short, honest note on scope

RelistNow is not a crosslisting manager. If you need to maintain hundreds of live listings across many platforms, with auto-delist-on-sale and bulk edits, tools like Vendoo or List Perfectly are built for that. We're built for the other part of the job: creating strong listings fast.

Quick start

  1. Sign up — Free plan gives you 5 listings per month, no credit card.
  2. (Optional) Connect eBay — Takes 30 seconds via OAuth. Required for one-click posting, not required for listing generation or copy-paste workflows.
  3. Take or upload photos — 1–4 photos per item is ideal. Brand/size hints help the AI.
  4. Review the listing — Check the price, confirm eBay item specifics, edit the copy if needed.
  5. Post or copy — eBay: one tap. Everywhere else: copy the generated title, description, and hashtags into that marketplace.

Bulk upload

On Pro and Business plans, you can upload photos for multiple items at once and RelistNow will generate listings for all of them in parallel.

  • Pro: up to 10 items per batch
  • Business: up to 20 items per batch
  • Time to complete: ~2 minutes for 5 items, ~4 minutes for 10, assuming decent photos

Each listing still goes through the same review flow. Bulk mode speeds up generation, not review — you confirm each one before it's final.

Marketplaces: what's actually supported

We want to be upfront about what each marketplace looks like today. eBay has the deepest integration by far — that's where we started and it's where we continue to invest. Other marketplaces get high-quality platform-native copy that you move manually, because none of them offer the kind of public API that would let us post directly.

eBay
Full integration

Direct post through the official eBay Inventory API using your own connected account. Category, item specifics, shipping, payment, and return policies all handled automatically from your saved defaults.

  • One-click direct post from the review modal
  • Auto-suggested category from eBay Taxonomy
  • Required item specifics pulled live — you fill what the AI couldn't confirm
  • Saved shipping presets (dimensions, weight, service, handling time)
  • Pre-filled payment, fulfillment, and return policies from your account
  • Verify-before-post preflight catches errors before the listing goes live
Status: Live. Stable. Full OAuth flow with Inventory API + Trading API fallback for legacy-category listings.
Poshmark
Copy-ready

Poshmark-native listing copy — title, full description with bullet points, and relevant hashtags. Copy and paste into the Poshmark app or web interface. We format the output the way Poshmark sellers actually write listings.

  • Title optimized for Poshmark's search algorithm
  • Description structured with bullet points for condition, size, fit
  • Relevant hashtags (#poshmark #[brand] #[category])
  • Department, category, subcategory suggested
  • No direct posting — Poshmark has no public listing API
Status: Copy-ready today. We're building a browser extension to help automate the paste step.
Depop
Copy-ready

Depop-flavored copy for younger lifestyle audiences. Emoji where appropriate, tags that match how Depop sellers actually tag, more personality than a formal eBay listing.

  • Title styled for Depop feed (casual, short, tag-forward)
  • Description with aesthetic and vibe tags
  • Hashtags matched to Depop search patterns
  • No direct posting — Depop has no public listing API
Status: Copy-ready today.
Mercari
Copy-ready

Clean, concise descriptions formatted for Mercari's listing flow. Short title, factual description, keyword-friendly language.

  • Title concise enough for Mercari's character limits
  • Description structured for scanning
  • Condition + shipping keywords
  • No direct posting — Mercari has no public listing API
Status: Copy-ready today.
Facebook Marketplace
Copy-ready

Marketplace-friendly copy: short, direct, no hashtags, simple category. Built for the quick-browse Facebook audience.

  • Short, scannable title
  • Description kept concise (2–3 sentences)
  • Category and condition
  • No direct posting — Facebook has no public listing API
Status: Copy-ready today.
Why we don't "post everywhere" (yet)

Poshmark, Depop, Mercari, and Facebook don't expose public listing APIs that would let us post directly — unlike eBay. Tools that claim full crossposting to all these platforms are typically using browser automation (which is fragile, against TOS in some cases, and breaks often). We're exploring a browser extension approach, but we'd rather ship something reliable than claim features we can't stand behind.

Sourcing: check comps before you buy

Sourcing works the same way listing does, just the other direction. You're at a thrift store, estate sale, or flea market. You want to know if an item is worth buying before you spend the money.

  1. Scan a barcode or take a photo — We identify the item using the same eBay metadata pipeline.
  2. See real market data — Median price, sweet-spot range, number of comps currently listed.
  3. Enter your cost — We calculate margin and give you a buy/pass signal.
  4. If you buy it — The item is already identified. When you get home, tap "Create listing" and you're in the review flow.

Sourcing lookups don't count against your monthly listing limit. Unlimited on every plan, including Free.

Where our pricing data comes from

Every price suggestion in RelistNow is anchored to real eBay market data, pulled fresh at the moment you generate a listing. We use the eBay Browse API to fetch currently listed comparable items and compute median, range, and sweet-spot pricing.

We label this honestly as active_market — meaning it's based on items currently listed for sale, not on verified sold transactions. This matters because active listings are priced where sellers hope to sell; sold data shows what buyers actually paid. The two numbers can differ.

Why not sold comps?

eBay's official sold-data APIs require special approval that takes time to get. When we have that access, we'll label pricing as sold_verified and show you those numbers. Until then, we won't call active listings "sold comps" because that would be dishonest.

Connecting your eBay account

To use one-click eBay posting, you connect your own eBay account via OAuth. This is a standard secure flow — RelistNow never sees your password, and tokens are per-user (nothing is shared between accounts).

  1. Open Account Settings in the app.
  2. Click "Connect eBay" — you'll be redirected to eBay to authorize.
  3. Accept the permissions — we request listing, inventory, and account access needed for posting.
  4. You're connected — listings now show a "Post to eBay" button in the review modal.

You can disconnect anytime. Your tokens are revocable from eBay's side too — if you revoke there, RelistNow immediately loses access.

Shipping and policy settings

To post listings directly to eBay without a manual shipping-info step each time, set up your defaults once in Account Settings:

  • Package dimensions — typical length, width, height
  • Default weight — pounds + ounces (you can override per-listing)
  • Shipping service — flat rate, calculated, or free shipping
  • Handling time — 1, 2, or 3 business days
  • Return window — 14, 30, or 60 days

These are used as defaults when you post. Each listing's review modal has a Shipping tab where you can override just that one if needed (e.g., a heavier item or free shipping for a specific listing).

Common errors and what to do

"Missing required item specifics" on eBay post

eBay requires certain item specifics per category (Brand, Size, Type, etc.). We auto-fill what we can identify from photos, but if the AI can't confirm something, we leave it blank rather than guess. Open the Item Specifics tab in the review modal and fill the highlighted fields before posting.

"eBay token expired"

Your OAuth connection has expired (happens occasionally — eBay tokens don't last forever). Go to Account Settings and reconnect. Takes about 30 seconds.

"Merchant location missing"

eBay requires sellers to have at least one default business location set up. We try to auto-create a default one for you, but if that fails, log into eBay Seller Hub and add a business location, then retry posting.

"Offer create failed"

Usually means your eBay seller policies (payment, return, fulfillment) aren't set up. Log into eBay Seller Hub → Account → Business Policies and make sure you have at least one of each, then retry.

AI got the brand wrong

Occasionally happens, especially with private-label or obscure brands. Just type the correct brand in the Review modal — user-entered brand overrides the AI's guess.

Listing generation is slow

A single listing typically takes 5–10 seconds. Bulk of 5 items typically takes ~90 seconds. If you're seeing much longer, check your connection — photo upload is usually the bottleneck. Pro plans have priority AI queue for faster response.

Still stuck?

Real humans answer every email. Usually within a day — same-day on Business plan.

Email us